FAQ

Straight answers before we touch your office.

What we handle, what we do not handle, and where the guarantees stop.

We handle your front office (calls, texts, follow-ups, bookings), back office (invoicing, accounts receivable, job tracking), marketing, and review management.

No. We handle missed calls via AI voice and immediate text-back. We don't do live dispatch or complaint handling.

Front Office clients can use missed-call text-back, AI voice, and follow-up automations so new inquiries get a prompt first touch even when the team is busy.

No long-term contract on most plans. Some bundles require a 3-month minimum.

30-day MBG on Front Office and Back Office monthly fees. Setup fees are non-refundable.

Plumbers, HVAC, roofers, electricians, landscapers, cleaners, restoration, and appliance repair - nationwide.

No. OfficeFlow does not provide bookkeeping, tax advice, legal advice, financial advice, or debt collection. We provide invoice and payment reminder follow-up only.

The client owns their CRM, ad accounts, customer data, and operating history.